How to Access our Passholder Portal

SCREAMIN' GREEN! We have an online portal for our Gold Fusion and Sonic Silver Annual Passholders! Use the Passholder Portal to update your member info, check your Annual Pass expiration date and more. 

The portal is also where you access and redeem your Bring a Friend FREE* tickets! Note: these tickets are separate from the quarterly Bring a Friend FREE days offered to all of our active Passholders. For more information about our on-site Bring a Friend FREE days, please visit your location's Member Perks page. 

Important Portal Resources

  • Check out our Passholder Portal Guide for step-by-step instructions on how to login and redeem any available "Bring a Friend Free" tickets.
  • Want more information on Bring a Friend Free tickets specifically for Gold & Silver Passholders? Check out our calendar of release dates!

*Bring a Friend Free tickets are issued one-at-a-time on specified dates throughout the year. Tickets expire one year after being issued. 

Access the Passholder Portal 

  1. Go to our Portal Login link:
  2. Select your Crayola Experience location.
  3. Click on "Login" in the top right corner. 
  4. If you have not set up your account yet, follow the steps in our Passholder Portal Guide to do so. 

If you've recently accessed our ticketing page, you may be able to skip steps 2 & 3. 

NOTE: You will need the email associated with your Annual Pass to login. Not sure what it is? Don't be blue! Our team can help you. Reach out to for help accessing your account.