Answers to questions about the attractions, operating hours, our Crayola Store, dining options, and special events.


NOTE: We have implemented several new operational and visitor protocols designed to promote cleanliness, social distancing and reduced contact. Information is location specific, and protocols and operating hours are subject to change. As you make your plans and before you leave home, please review visitation information of the location you plan to visit.

What are your hours?

Our hours of operation can change for a number of reasons, and we typically have special school break and holiday hours, so please check our calendar for current days and times.

If you have timed-entry tickets affected by changes in our hours, we will contact you to reschedule, or you can email us at CEguest@crayolaexperience.com. Please remember to include your ticket confirmation number.

Please check here for The Crayola Store hours.

 

 


Are food and snack services open?

Yes. The Snack Shack is open daily from 11 a.m -4 p.m. and the Café Crayola is open daily from 11 a.m.-3 p.m. We recommend contactless payments for any transactions at this time. We have self-service payment terminals at registers in the attraction and Crayola Store, and accept major credit cards, debit cards, most payment apps, and Crayola Experience gift cards. We can accept cash but we do not accept personal checks.

Is the Crayola Store open?

Definitely! Check here for store hours and visitor protocols, both of which are subject to change.

Are you accepting cash?

We recommend contactless payments for any transactions at this time. We have self-service payment terminals at registers in the attraction and Crayola Store, and accept major credit cards, debit cards, most payment apps, and Crayola Experience gift cards. We can accept cash but we do not accept personal checks.